You might be eligible for a Genius discount at Nerea Tulum. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Elegant Accommodations: Nerea Tulum in Tulum offers a 4-star hotel experience with an infinity swimming pool, spa facilities, sun terrace, and free WiFi. Guests enjoy a fitness room, hot tub, and yoga classes. Dining and Leisure: The romantic restaurant serves Mediterranean, seafood, steakhouse, local, and international cuisines. Breakfast includes local specialties, warm dishes, fresh pastries, and more. Additional amenities include a pool bar, coffee shop, and live music. Prime Location: Located a few steps from Tankah Bay Beach, the hotel is 30 mi from Tulum International Airport. Nearby attractions include Tulum Archaeological Site (5.6 mi) and Xel Ha (5.6 mi). Guests appreciate the attentive staff and scenic views.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.0)

    • Breakfast Info

    • American, Breakfast to go

    • Free private parking available at the hotel


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Srei
    United Arab Emirates United Arab Emirates
    We loved our room and private rooftop. We had such a good time by the beach and just relaxing on our private rooftop pool.
  • Zeynep
    Turkey Turkey
    Location - very close to the center, just 15 min. by car
  • Michael
    United States United States
    Excellent oceanfront charming boutique hotel in Tankah Bay... The staff was excellent, the food in their restaurant was amazing and this hotel allows you to truly relax away from the hustle and hustle of Tulum Beach... but Nerea Tulum Hotel is...
  • Agui365
    United States United States
    everything. we loved the location for a romantic getaway
  • Patrick
    United States United States
    I have stayed here multiple times and keep coming back for that beachfront room with the rooftop pool, it's beautiful. The staff here are always generally friendly and helpful, a particular note for Jesus at the front desk who is an absolute gem...
  • Buck
    United States United States
    The staff. Jesus saved us the day of departure by assisting us getting our passports that we left behind. Thank you so much Jesus. Bartender Miguel was delightful and we share his love of animals and enjoyed learning about the local wildlife....
  • Eric
    United States United States
    Staff was friendly and accommodating. Room was nicely appointed and the fridge was stocked with my favorite Mexican Beer.
  • Ydalia
    United States United States
    Spectacular stay the location was beautiful and the staff was very attentive and nice. Can’t wait to return!!
  • Sandy
    United States United States
    Isa the hostess was fantastic. And the servers Miguel were very hospitable. The food sometimes was not the best but breakfast was amazing! We chose to go outside the resort to eat and explore the rest of Tulum.
  • Acres
    United States United States
    The rooms and the resort are so luxurious. Our room was very well arranged. So comfortable. Small resort not many rooms. Pool is fenominal. If you stay there stay in a swim up room, you have your own private sun deck and patio. It really is...

Hotel area info

Restaurants

1 Restaurant On Site
  • Umbal - Well-being Cuisine
    • Cuisine
      Mediterranean • Seafood • Steakhouse • Local • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Nerea Tulum

Great facilities! Review score, 8.8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Restaurant
  • Spa
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)

View

  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
  • Live music/Performance
  • Water sports facilities on site
  • Snorkeling
  • Diving
    Additional chargeOff-site
  • Cycling
  • Canoeing
  • Fishing
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Board games/Puzzles
    • Board games/puzzles

    Cleaning Services

    • Daily housekeeping

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Convenience store on site
    • Air conditioning
    • Smoke-free property
    • Private entrance
    • Car rental
    • Laptop safe
    • Packed lunches
    • Fan
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Infinity pool
    • Pool with view
    • Shallow end
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    • Beach umbrellas

    Spa

    • Yoga classes
    • Fitness
    • Massage chair
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Hair treatments
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge

    Languages Spoken

    • English
    • Spanish

    House rules

    Nerea Tulum takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 12:00 AM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    From 6:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of $75 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children over 6 are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print

    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In the event of an early departure, the property will charge you the full amount for your stay.

    A damage deposit of $75 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Nerea Tulum