About this property

Elegant Accommodations: Mandarin Oriental Palace in Luzern offers a 5-star experience with spa facilities, sauna, sun terrace, and a beautiful garden. Guests enjoy a restaurant serving French, Japanese, and Mediterranean cuisines, complemented by a bar. Comfortable Amenities: The hotel features private check-in and check-out, a fitness room, steam room, and a 24-hour front desk. Additional services include room service, concierge, and housekeeping. Rooms offer balconies, bathrobes, and free toiletries. Prime Location: Located 40 mi from Zurich Airport, the hotel is near attractions such as Lido Luzern (1.2 mi), Lion Monument (less than 0.6 mi), and Chapel Bridge (13-minute walk). Surrounding activities include ice-skating and boating. Guests appreciate the attentive staff and scenic lakeside views.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

    • Located in the best-rated area in Lucerne, this hotel has an excellent location score of 9.7


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
1 king bed
2 twin beds
and
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
2 twin beds
and
1 king bed
1 king bed
2 twin beds
and
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • GSTC Criteria
    GSTC Criteria
    Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Elwyn
    Belgium Belgium
    My wife and I were blown away by the entire experience and felt the hotel deserved a 6 star rating rather than a 5 one. Everything about the hotel and its staff was extraordinary . All we can say is they made the trip to Lucerne a great stay.
  • Andres
    Mexico Mexico
    Friendly staff, pristine conditions, amazing view and luxury stay in a very beautiful city
  • Joe
    United States United States
    Every possible detail was considered when creating the room amenities, functionality and design. The staff was phenomenal, especially the registration personnel, but truly everyone was amazing.
  • Sahar
    Saudi Arabia Saudi Arabia
    Great hotel nice view staff very friendly Special thanks to Atesh the valley guy also in reception johannes he is so professional and kind
  • Afra
    United Arab Emirates United Arab Emirates
    Carin was the perfect person in the hotel good to have her as she helps alot and very kind as well
  • Ahmad
    United Arab Emirates United Arab Emirates
    I recently stayed at the Mandarin Oriental Palace Luzern for two nights with my wife and daughter, and our experience was truly exceptional. From the moment we arrived, the staff went above and beyond to ensure our stay was seamless and memorable....
  • Hissa
    Qatar Qatar
    everything in my stay at this hotel was amazing, i would say best hotel in switzerland. breakfast was amazing, staff were very friendly and helpful, location was good, i would definitely come back soon.
  • Mihaela
    United States United States
    Restaurants provided an excellent menu and service. Breakfast was wonderful and great locations. Staff very attentive and polite and friendly.
  • Andrew
    United States United States
    Perfect location, amazing views. Very attentive staff. Breakfast excellent.
  • Waleed
    Saudi Arabia Saudi Arabia
    The quality and luxury of the hotel and the extraordinary staff that goes to great lengths to make you comfortable

Hotel area info

Restaurants

4 Restaurants On Site
  • MOzern
    • Open for
      Breakfast • Lunch • Dinner
  • Quai 10
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
  • Minamo
    • Cuisine
      Japanese
    • Open for
      Dinner
  • Colonnade
    • Cuisine
      French
    • Open for
      Dinner

Amenities of Mandarin Oriental Palace, Luzern

Great facilities! Review score, 9.4

Most popular amenities

  • Parking
  • Spa
  • Wifi
  • Non-smoking rooms
  • Fitness center
  • 4 restaurants
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Private bathroom
  • Free toiletries
  • Bathrobe

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Pets
Pets are allowed on request. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and costs CHF 15 per 24 hours.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs CHF 55 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Spa

  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Mandarin Oriental Palace, Luzern takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
CHF 190 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

FAQs about Mandarin Oriental Palace, Luzern