• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
You're eligible for a Genius discount at Aloft Playa del Carmen! To save at this property, all you have to do is sign in.

Well set in the center of Playa del Carmen, Aloft Playa del Carmen provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. Featuring room service, this property also welcomes guests with a restaurant and a terrace. Certain units at the property include a balcony with a city view. Every room has a coffee machine and a private bathroom with a shower and free toiletries, while some rooms will provide you with a kitchenette equipped with a fridge. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. The daily breakfast offers à la carte, continental or American options. Guests can enjoy playing pool, or take advantage of the business center. Speaking English and Spanish at the 24-hour front desk, staff will be happy to provide guests with practical guidance on the area. Popular points of interest near Aloft Playa del Carmen include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. The nearest airport is Cozumel International Airport, 22 miles from the accommodation.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Aloft
Hotel chain/brand
Aloft

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, American

Parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.4
Free WiFi
8.6
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Anh
    Canada Canada
    Staff members were friendly, welcoming, and professional. Location was perfect for the locations I was planning to visit. The pool was beautiful and spacious, with sunshine all day.
  • Larra
    Canada Canada
    located in the city centre with access to everything you need (taxi, convenience stores, restaurants, bars, shops, bus station etc.) area is very safe with multiple patrol cars
  • Ivan
    Argentina Argentina
    The breakfast was great, the staff super nice, and the facilities and decorations were beautiful.

Hotel area info

Restaurants
1 Restaurant On Site

  • Nook
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern

Amenities of Aloft Playa del Carmen
Great facilities! Review score, 9.2

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Parking on site
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
View
  • Inner courtyard view
  • View
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
    Additional charge
  • Temporary art galleries
  • Pool table
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $10 per day.
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Private entrance
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool bar
Spa
  • Kids' pool
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Aloft Playa del Carmen takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB American Express Cash Aloft Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Aloft Playa del Carmen

  • Aloft Playa del Carmen offers the following activities/services (charges may apply):

    • Fitness center
    • Pool table
    • Live music/Performance
    • Bicycle rental
    • Temporary art galleries
    • Swimming pool
    • Live sports events (broadcast)
    • Fitness

  • Check-in at Aloft Playa del Carmen is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Aloft Playa del Carmen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Aloft Playa del Carmen is 0.7 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Aloft Playa del Carmen include:

    • Double
    • Suite

  • Guests staying at Aloft Playa del Carmen can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte

  • Aloft Playa del Carmen has 1 restaurant:

    • Nook